Alex Mitchell
Master Butcher
The Glamis Centre,
Tel: 01592 771457

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Delivery Van Alex Mitchell Butchers

1. Delivery

We are delighted to offer a PREMIER UK national delivery service. Our delivery service is primarily intended for our online customers, however, if you have purchased your butcher meat in our Glenrothes store, and wish to have your order delivered by us, then subject to the availability of storage and slots, we may be able to do so and will be subject to our delivery rates.

Our local deliveries are on a Thursday.  Our national courier deliveries are on Thursdays and Fridays only. You can chose a shop/self collection slot for pick up on Wednesday, Thursday and Friday from 2:00pm.

FreeThroughout most of Fife and Kinross-shire, our local delivery using our van is currently free of charge on orders over just £50 in value, however we have to charge a delivery charge for orders less than £50. There is a £10 delivery charge for orders up to £25, £7.50 for orders over £25 but less than £40, and £5 delivery charge for orders over £40 but less than £50. **

For local deliveries in EH postcodes, FK3 postcodes and the East Neuk of Fife, delivery is currently free of charge on orders over £75 in value, however we have to charge a small fee of £10 per delivery on orders less than £75. **
Our UK courier delivery service includes a PREMIER before 12pm delivery service, and covers most areas within the UK. This means that our customers do not have to be tied-in all day waiting on a courier to arrive with their order like they do with some of our competitors. This premier delivery service costs just £12.99. However, on orders over £200 in value, this service is FREE.

We also provide a before 4pm delivery service, which is FREE on orders over just £75 in value and only £8.99 for orders less than £75 with a small surcharge of £2 for orders less than £40 in value. **

** - These delivery charges may vary subject to special offers etc

2. Delivery network

We are pleased to state that our delivery network includes most of the UK. This is restricted due to our courier service unable to deliver fresh meat on next day delivery. 
Our 'local' delivery network includes most of Fife, FK3 and KY13. We use our own refrigerated delivery vehicle shown above. For all other postcodes we use national courier companies.

3. Delivery schedule

In the Shop Front, we have provided customers with the ability to check the available delivery slots for their postcode area.
From the list of available days, you can choose a day and slot that is convenient for you. Your chosen date and slot will be reserved for one hour. If your order is to be dispatched by us within our 'local' delivery network, you will see that each day has several slots and, subject to availability, you will be able to choose a slot that, again, is convenient for you. For national deliveries, the slot displays 'Courier Delivery' and you can select which courier service is most convenient for you at the checkout stage.
As we expand our fleet of refrigerated delivery vehicles, we will be able to increase the number of available slots in our delivery schedule.

4. Self Collection

In addition to our local delivery and courier delivery options, we also provide a self-collection service.

This means that you can log on to our website as normal, and choose a convenient self-collection slot. We’ve made them available for Wednesdays,Thursdays and Fridays.